You do not automatically get Spa access when booking a treatment but we do offer fabulous spa packages which also include treatments or added spa time for those having treatments with us.
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What is your Spa cancellation policy?
Where cancellation of your booking takes place a 50% refund will be offered if notice is given 7 days prior to your visit/appointment. If cancellation takes place less than 7 days prior to your visit/appointment, then no refund will be given. Requests to change bookings made 7 days prior to your visit/appointment may be offered but please note these are subject to a £20 admin fee and cannot be guaranteed. We are unable to change the date of bookings within 7 days of arrival and these will be deemed as a cancellation and no refund will be given.
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What do I need to bring?
Just yourselves, swimwear and any toiletries you cannot go a day without.
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Do you host hen parties in the Spa?
Yes, group bookings are monitored carefully to ensure it does not have any impact on other guests’ visits with us. Please contact reception@yeoldebellspa.co.ukfor your personalised quote.
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Are drinks available? Do you serve alcohol?
We have a fully licensed bar for you to enjoy which stocks refreshing non-alcoholic drinks as well as champagne, wine, beer and spirits.
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Is food available?
We have our own restaurant in the spa, The Herb Garden Brasserie. Morning and full day spa packages include lunch but can be added on to afternoons or enjoyed without spa access. Breakfast can be ordered in the spa up to 11am. Bar snacks, including crisps, popcorn, peanuts and cookies can be purchased throughout the day. In addition, scones with jam and cream can be ordered in the afternoon. All are subject to availability and individually priced.
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Can I book treatments on the day?
We recommend that treatments are booked in advance to ensure you are not disappointed on the day.
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Do you offer twilight sessions?
Yes we offer Serene and Themed Twilight spa sessions on selected Fridays please contact reception or check online for dates.
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Can I bring my child to the spa?
Yes, for children aged 5 to 15 years, we offer our Family, Tiny and Tween Spa sessions on selected dates in the school holidays.
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What is the age limit of the spa?
To attend during one of our regular Spa days you must be 16 and over. For those under the age of 18 they must be accompanied on a 1:1 ratio with someone over the age of 21.
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Do I have to pay in full at the time of booking?
We do require full payment at the time of booking to ensure that your space is secure.
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Do you provide robes and flipflops in the Spa?
Yes we provide robes and flip flops in a number of sizes. The flip flops are yours to keep and the robes can be purchased if you wish.
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What if I have dietary requirements?
Here at the Spa we cater for all dietary needs, vegetarian, vegan and intolerances. All food is cooked fresh on the day so just let us know your preferences at the time of booking so we can cater for you.
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Can I come to the spa and have treatments if I am pregnant?
Yes, providing you are over 12 weeks pregnant. If you have shown any signs of ill health during your pregnancy it is best to check with your doctor first.
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Can I come just for treatments?
We offer all our fabulous treatments without spa access for those that only have limited time to spare. You can book online or over the phone to secure your space.
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Can I come just for lunch?
Lunch is charged at £35 per person for those who are not using the Spa. Please call to book.