What can we help you with?


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Hotel
How do I book with you directly?
Call us on 01777 705121 or email enquiries@yeoldebell-hotel.co.uk
Hotel
How far in advance can I book?
There is no limit, please contact us any time.
Hotel
How will I know my booking has been confirmed?
We will send you confirmation by your chosen means which is usually post or email.
Hotel
I haven’t received confirmation of my booking, what should I do?
In the unlikely case of you not receiving confirmation please call or email us.
Hotel
Do I have to give you my payment card details to confirm my booking? 
We do usually ask for card details to guarantee your booking.
Hotel
What is your hotel cancellation policy?
Our standard hotel cancellation policy is 12 noon on the day prior to arrival, after that full charges would be made. Please note Spa cancellation is different and in spa FAQs below. 
Hotel
How do I cancel or amend a booking?
By telephone, email or letter.
Hotel
Where can I view your room rates?
Here on our website Stay pages.
Hotel
How do I know I am getting the best price?
We always state our best available prices on our website.
Hotel
Are rates per person or per room?
Per room.
Hotel
What payment methods do you accept?
Cash, bank transfer and all major credit and debit cards.
Hotel
Can I pay in advance or on arrival?
Either is acceptable, as long as you pay.
Hotel
I secured my booking with my credit/debit card, can I pay cash on arrival?

Yes, we take cash on arrival and cards.

Full payment is taken at the time of booking for spa visits, no payments accepted at arrival except for extras on the day.

Hotel
Can I pay on departure?
The room rate is normally payable on arrival and then any extra charges incurred during you stay can be settled on departure.
Hotel
How do I make a group booking?
Call 01777 705121 and ask for group reservations.
Hotel
Can you invoice us on departure?
Yes, if you have a credit account with us.
Relax, Unwind & Recharge

Spa & Stay

Available from £135 per person (available by phone only 01777705121) or click here for our online spa and stay packages.